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Product Details
Introduction
ESSENTIAL
BASIC ASSURANCE
This core service offering provides the assurance you need across all your products, going beyond standard warranty providing:
Comprehensive coverage — if it’s broken, we fix it
Covers accidental damage, plus normal wear and tear
8x5 local time live-agent support
3-day repair turnaround time
Access to restricted software
Device Diagnostics for mobile computers
VisibilityIQTM OneCare® cloud-based view for mobile computers and scanners provides visibility to repair, case management and LifeGuardTM analytics reports
