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Product Details
Introduction
You won't be down for long with HP Next Business Day[1] Exchange Service. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging.
Supplier features
Support type
Exchange
Place of service
Offsite
Warranty coverage
In warranty
Coverage details
Standard workdays - 9 hours
Duration
2 years
Response time
Next business day response
Service method
Advanced unit exchange
Care Pack type
Electronic
Coverage period
24 month(s)
Warranty type
S
Logistics options
Courier shipment and defective return
