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Product Details
Introduction
HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.
- Replacement of your HP product will use standard freight shipping and delivery.
Features
Number of years
2 year(s)
HP segment
Business, Enterprise
Supplier features
Support type
Exchange
Place of service
Offsite
Warranty coverage
In warranty
Coverage details
Standard workdays - 9 hours
Duration
2 years
Response time
Exchange shipped within 4-7 business days
Service method
Standard unit exchange
Care Pack type
Electronic
Coverage period
24 month(s)
Warranty type
S
Logistics options
Courier pick up and return
