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Product Details
Introduction
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features
Number of years
1 year(s)
Type
On-site
Next Business Day (NBD)
Y
On-site support
Y
HP segment
Business
Supplier features
Coverage period
12 month(s)
Warranty type
P
Care Pack type
Electronic
Additional information
excludes external monitor
Service method
Onsite repair
Response time
Next business day response
Duration
1 year
Coverage details
Standard workdays - 9 hours
Warranty coverage
Post warranty
Place of service
Onsite
Support type
Onsite repair
