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Product Details
Introduction
Pickup and Return Service with Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. When dealing with defective storage media, you maintain control of your sensitive data.
Features
Number of years
5 year(s)
Type
Pick-up&return
HP segment
Business, Enterprise
Supplier features
Support type
Pickup and return
Place of service
Offsite
Warranty coverage
In warranty
Coverage details
Standard workdays - 9 hours
Duration
5 years
Response time
Repaired within 3-7 business days
Service method
Depot repair
Additional information
Excludes external monitor
Additional support option
Defective media retention
Care Pack type
Electronic
Coverage period
60 month(s)
Warranty type
S
Logistics options
Courier pick up and return
