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Product Details
Introduction
When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day[1] – along with a prepaid waybill to ship back your defective unit.
Supplier features
Support type
Exchange
Place of service
Offsite
Warranty coverage
In warranty
Coverage details
Standard workdays - 9 hours
Duration
1 year
Response time
Next business day response
Service method
Advanced unit exchange
Care Pack type
Electronic
Coverage period
12 month(s)
Warranty type
S
Logistics options
Courier shipment and defective return
