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Newsletter
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Product Details
Introduction
HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with flexible shipment options to the HP designated repair center.[1]
Features
Number of years
2 year(s)
Compatibility
Slate8/10 Tablet
HP segment
Business
Supplier features
Support type
Return to depot
Place of service
Offsite
Warranty coverage
In warranty
Coverage details
Standard workdays - 9 hours
Duration
2 years
Response time
Repaired within 3-7 business days
Service method
Depot repair
Care Pack type
Electronic
Coverage period
24 month(s)
Warranty type
S
Logistics options
Customer carry-in or shipment
