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Product Details
Introduction
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Supplier features
Support type
Active Care
Place of service
Remote and Onsite
Warranty coverage
In warranty
Coverage details
Standard workdays - 9 hours
Duration
3 years
Response time
Next business day response
Service method
Onsite and Predictive Support
Additional support option
Defective media retention; Travel coverage
Care Pack type
Electronic
Coverage period
36 month(s)
Warranty type
S
