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Product Details
Introduction
HP Hardware Support Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and on which customers may easily restore data from backup files, HP Hardware Support Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Features
Number of years
3 year(s)
Next Business Day (NBD)
Y
Compatibility
HP ScanJet 5000/7800
HP segment
Business, Enterprise
Supplier features
Support type
Exchange
Place of service
Offsite
Warranty coverage
In warranty
Coverage details
Standard workdays - 9 hours
Duration
3 years
Response time
Next business day response
Service method
Advanced unit exchange
Care Pack type
Electronic
Coverage period
36 month(s)
Warranty type
S
Logistics options
Courier shipment and defective return
